Shipping Policy
Upon successful payment, download links or access instructions are provided instantly or within a few minutes. We are not responsible for failed downloads due to customer-side technical issues, such as internet interruptions or incompatible software.
Refund Policy
Refunds may only be issued under the following exceptional circumstances:
*The product was purchased more than once (duplicate transaction).
*The digital file is corrupted, damaged, or inaccessible, and we are unable to provide a functioning replacement within a reasonable timeframe.
*There was a technical error on our part resulting in non-delivery of the product.
If your situation meets any of the above, please contact us within 7 calendar days from the date of purchase.
Cancellation / Return / Exchange Policy
To submit a refund request, please contact our support team at [email protected] and include:
*Full name
*Order number
*Product name
*Description of the issue
*Proof of payment
Refund requests will be reviewed and processed within 5–10 business days. If approved, the refund will be credited to your original payment method.